Let me start with I’ve been using cell phones with Verizon Wireless since 1999 and overall their cell reception service is GREAT! Especially when I was up in Ithaca, New York (at Cornell). I had a few hiccups when I moved to NYC, but since I alerted them to the fact of the poor cell coverage they fixed it within a few weeks (apparently people in my building never actually complained to Verizon.
Now onto the heart of the matter… I’ve always had “Smart Phones”, why wouldn’t you? As a man, I don’t carry a purse with my write-in calendar and I needed a method of carrying my calendar, contacts and more. It all began with the Kyocera 6035 which was an awesome phone for “back in the day”. Then came the “colorful” Kyocera 7135. However, Smart Phones have problems! So I downgraded to the LG VX 8000 and just used the Mobile Office Sync program to connect my phone and Outlook together. But now, I’m a busy guy with lots of appointments, to dos, e-mails, etc and I got the Palm Treo 700w last April.
The 700w was expensive, but I needed Windows Mobile to work with my MS Exchange environment. First it was perfect, then the hiccups started. Verizon had lied on the package about the total memory the phone had so browsing the internet on a non-mobile page was impossible. The “P” button didn’t work. They said there was nothing they could do about it at first.
Then only a few months later, just as the updated 700wx came out, my screen started flickering. I brought it in, they said call the Tech Hotline because they don’t fix any PDA problems in the store anymore. I said listen, this phone is junk, just switch it for a new 700wx. They didn’t nor wouldn’t. Tech support said I’d have to hard reset my phone first. Which I did, problem went away and came back shortly again. Called them up again, they said Hard Reset it again and try again. So, I did and it went away.
Now, I was all ready to bring on a big fight, but then I read in April that the Palm Treo will get a WM 6 upgrade and that in August the new Verizon phones will be out.
It’s the end of September almost, there hasn’t been a new PDA phone out (aside from Blackberry) in months! No Windows Mobile 6 (I would never include the crappy Motorola Q9m’s software WM6 nor a PDA)! No in store support!
Does anyone know if I send in my phone, they’d send me a Palm Treo 700wx instead? Does anyone know about any new PDA’s actually coming to Verizon?
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